Frequently Asked Questions (FAQ)

What payment methods do you accept?

We accept all major credit and debit cards, PayPal, Shop Pay, Apple Pay, and Google Pay. All transactions are secure and encrypted.

How long does order processing take?

Orders are typically processed within 1–3 business days. During peak seasons or sales, processing times may be slightly longer.

How long does shipping take?

Shipping times depend on your location and selected shipping method. Estimated delivery times are shown at checkout. Once your order ships, you’ll receive a tracking number.

Do you ship internationally?

No, we currently do not offer international shipping. 

How can I track my order?

Once your order has shipped, you’ll receive an email with tracking details. You can also track your order through your account on our website.

What is your return policy?

We accept returns within 14–30 days of delivery (depending on the product), provided items are unused and in their original packaging. Some items may be final sale—please check the product page for details.

Can I cancel or change my order?

If your order hasn’t shipped yet, we may be able to cancel or update it. Contact us as soon as possible and we’ll do our best to help.

What if my item arrives damaged or incorrect?

If there’s an issue with your order, please contact us within 14 days of delivery with photos, and we’ll resolve it quickly.

Is my personal information secure?

Absolutely. Our store is powered by Shopify and uses industry-standard security measures to protect your personal and payment information.

How can I contact customer support?

You can reach us via our contact page or email. We aim to respond within 24 hours on business days.